Nando's Hounslow: A Taste of Famous Peri-Peri Chicken in a Cozy Atmosphere

Very good staff. We been there for 7plus years and mama is still going strong. Great service every time we go. Sad that I broke my loaded fries plates that I got as a gift. And we always ask for extra sauce which is super.

On entering was told 30 minute wait. Name was taken down along with phone number and email. Was told I will be notified when a table would become avaialble. Yes the message did actually work and came through in sms. I actually just waited inside and I was seated within 10 mins. Placing order was no problem. Wait for food was not too bad. Quality of food I don't think was great. You can't get chios or sides wrong really. It's all about the chicken. The skin should be crispy and not gelatinous and squidgy because that is unpleasant! This is where I think many nandos go wrong and often the reason I may go to nados like 3 times a year tops. I often end up going with other people who want to go there. Great flavours which we have all become accustomed too but unfortunately I have also become accustomed to this way of cooking the chicken. To be fair to the grill chef I guess the pressure is on to get food out and tonight the place was heaving. The manager was leading by example and getting stuck in clearing tables, tending to guests,serving etc. Haven't seen such a hands in manager in a while and I commended him on it. Well done Karim. I do feel though that the others are just shy of your standards. Could have done with a few more extra hands in there I think as you looked stretched. One lady came and asked to take the sauces (2 bottles) explained we were still using. Looked over to see if they were shirt hence her asking but this wasn't the case. So hold your horses and don't be so eager to clear tabke when guests are still eating please. On the positive the table was cleared promptly which gave space for dessert plates. Karim checked in on us and chased up desserts. Dessert was not bad. Had the choc dessert with some.choclate orange sauce. Restaurant itself was okay and pleasant enough. Think some places cam do with a little more lighting as can be dark and dingey. Few things that I must point out that bothered me. First is that laminate on the ceiling. It's knackered and peeling. It's needs replacing or some new lacquer or something. I'm sure guests won't be happy if that falls in their food and it's verry possible. Second was how dirty that Dyson hand dryer is. Groce. You wash hand and expect them to stay clean not wash and potentially get germs on them! On the whole good service and what you would expect from nandos. Standouts were Karim (positive) and the cooking of the chicken (negative). Tobe fair most people are used to eating nandos as it is but if you know how it should be done then you will know what I'm talking about. No rush to return. Thankyou.

The food as nandos was good. The chicken wings were very tasty and the sauces were amazing. The mac and cheese was okay and the garlic bread was good. I would visit again to have the chicken wings.

Hounslow Nandos is a cosy and busy restaurant. Customer service at this place is always great and prompt. As usual, the nandos food great. As it was on high street, finding a parking is very difficult.

Been here a few times, attentive service, good food, African peri-peri sauce available, prices are on the high side. Can get very busy during dinner time.